TAG: artificial intelligence
On June 25th, 2026, the Salesforce ecosystem will gather in Malta for Salesforce Summit Malta 2026 - an event focused on innovation, AI, and the future of the Agentic Enterprise.
At Dreamforce 2025 in San Francisco, the world’s largest event for CRM and AI innovation, Salesforce introduced a groundbreaking vision for the future of business: the Agentic Enterprise.
On October 13, Kameleon Solutions and Salesforce participated in the second SALES Congress organised by MCB, held at the Crowne Plaza Hotel in Belgrade.
Unlock hyper-personalised campaigns with Einstein AI for Marketing to predict customer needs, perfect send times - and watch your conversions soar.
Discover how Einstein AI helps your sales team work smarter, close faster, and personalise every deal with predictive, real-time insights.
SALESFORCE AI GUIDE: PART 02
Einstein AI for Service: Turning customer support into customer satisfaction
Nobody likes waiting on hold or getting transferred between support agents. Customers expect fast, personalized service, and Einstein AI is making that a reality.
As the culmination of all of Salesforce's previous AI efforts, including Einstein, Agentforce represents a transformative shift in how businesses can leverage artificial intelligence to automate tasks, improve sales and customer experience, and drive productivity.