Field Service Lightning
Manage the challenges of modern-day operations with Field Service Lightning, the onsite support solution from Salesforce.
With Einstein Vision, mobile employees can use image recognition
to immediately identify assets and parts in images.
Give your managers and dispatchers easy, real-time visibility into operational performance and KPIs.
Field Service Lightning software solution is built on Salesforce – the World’s #1 platform for service.
Speed Up Work Orders
Work orders are integrated with Accounts, Contacts, Assets, Cases, to rapidly pull in data across Salesforce.
Instantly book fact-based service appointments from the Service Console or Customer Community.
Field Service Lightning can help:
- Optimize your mobile workforce allocation.
- Automate appointment scheduling.
- Resolve field service calls faster.
- Get real-time visibility into all operations.
- Boost employee productivity in the field.
- Manage agents, dispatchers, and techs.
- Keep customers updated at every step.